At Shearpack, we don’t just manufacture high-precision cutting tools; we create durable solutions that boost the efficiency of your production line. We have complete confidence in the engineering, materials, and workmanship we invest in every piece.
That is why we are proud to offer one of the most robust warranties in the industry: a performance commitment of up to 10 million cycles.
Our 10 Million Cycle Warranty
This warranty certifies our commitment to excellence and applies to both:
New Cutting Tools: Every new tool manufactured by Shearpack is designed to exceed the highest standards of performance and longevity.
Tools Repaired by Shearpack: Our repair service restores your tools to their full potential, returning them to their original precision and strength. Therefore, we confidently extend our full warranty to every piece that passes through our workshop.
Conditions for Warranty Validity
To ensure your tool achieves the exceptional performance of 10 million cycles and to maintain the validity of the warranty, it is essential to follow the following use and maintenance protocols. These conditions are designed to protect the integrity and precision calibration of your investment.
Exclusive Use of Shearpack Lubricants: The performance and lifespan of high-friction components critically depend on proper lubrication. The grease provided by Shearpack has been specifically formulated for our tools, guaranteeing optimal protection against wear and heat. The use of any other lubricant will void the warranty.
Tool Integrity: Our tools are assembled and calibrated with millimetric precision. It is strictly forbidden to disassemble or tamper with any of its components. Any sign of unauthorized internal tampering will result in the immediate invalidation of the warranty.
Authorized and Guided Maintenance: We understand that basic maintenance is necessary. Therefore, each tool is delivered with a specific maintenance manual. Any maintenance procedure must be carried out in strict accordance with our instructions and always with the step-by-step guidance of our technical service. Our team will assist you to ensure the process is done correctly without compromising the tool’s integrity.
Proper Handling and Use: The warranty covers manufacturing defects and wear under normal operating conditions. Any damage caused by impacts, drops, incorrect installation, or improper handling will void the coverage. The tool must always be operated within the parameters for which it was designed.
Do You Have Questions About Your Warranty? Talk to Us
At Shearpack, your peace of mind is our priority. If you have any questions about the conditions, duration, or coverage of your warranty, or if you need technical assistance for maintenance, do not hesitate to contact our team of experts.
We are here to help you maximize the lifespan of your tools and ensure the continuity of your production.
