1. Introduction
At ShearPack, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, share, and protect your personal data when you visit our website or get in touch with us.
2. Data Controller
The controller for the personal data collected through this website is the company ShearPack.
3. What personal data do we collect?
We collect the personal information you provide directly to us when you:
Contact us through our contact form or email address.
Request information about our products or services.
Provide us with your company’s data for a business relationship.
The data we may collect includes, but is not limited to:
Identification data: First and last name.
Contact data: Email address, phone number.
Professional data: Company name, job title.
Any other information you voluntarily decide to provide to us.
4. For what purpose do we process your data? At ShearPack, we process the information you provide to us in order to:
Manage and respond to your inquiries, requests for information, or quotes.
Provide you with information about our services for the design, manufacturing, and repair of tools for flexible packaging.
Maintain the commercial and contractual relationship.
Improve our services and the experience on our website.
5. What is the legal basis for processing your data? The legal basis for processing your data is, primarily, your explicit consent when you contact us and accept this policy, as well as the necessity of processing your data for the execution of a pre-contractual or contractual relationship.
6. How long will we keep your data?
The personal data provided will be kept as long as the business relationship is maintained or for the years necessary to comply with legal obligations. Once the relationship has ended, the data will be kept blocked for the legally established periods before its deletion.
7. To which recipients will your data be disclosed? ShearPack will not transfer your personal data to third parties, except when it is strictly necessary for the provision of the requested service or due to a legal obligation. If it is foreseen that your data will be transferred, your express consent will be requested beforehand.
8. What are your rights when you provide us with your data?
As the data subject, you have the right to:
Access your personal data.
Request the rectification of inaccurate data.
Request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Object to the processing of your data.
Request the restriction of the processing of your data.
Request the portability of your data.
You can exercise these rights by sending a written communication to our postal address or via email to info@shearpack.com, attaching a copy of your ID card (DNI) or equivalent identification document.
If you believe that we have not correctly addressed your rights, you can file a complaint with the Spanish Data Protection Agency (AEPD).
9. Data Security
ShearPack is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.
10. Cookies Policy
Our website may use cookies to improve the user experience. For more information, please consult our Cookies Policy.
11. Changes to the Privacy Policy
ShearPack reserves the right to modify this policy to adapt it to new legislation or jurisprudence. In such cases, we will announce the changes on this page with reasonable notice before they are implemented.
